FAQ

1. What is the standard process for MODIFI to onboard a partner?

Potential partner can sign-up in our partner page https://www.modifi.com/partners, and our sales team will contact for additional details

2. How long it usually takes for MODIFI to approve a trade?

The lead time will be different depending on each use case. In general, it takes 2-3 business days for MODIFI to approve a trade.

3. What is the standard documents MODIFI required to approve a trade?

Standard documents include invoice, purchase order and transport document.

4. How is communication happen between end users and MODIFI?
   Depending on each use case, the communication will mainly happen via partner platform. Our team will contact the customer via email or call under certain special circumstance.
5. How to use “identifier” parameter

Please refer to the guideline link https://developer.modifi.com/documentation/for more information.

6. How to receive information about actual limits per buyer/seller relationship?

We’re still working on the API function to send real time limits per buyer/seller relationship.

7. Suggest interval to retrieve the transaction status?

Currently, we are releasing payment batches twice a day. The lead time will be updated shortly. Please consult our team for more details.